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Monetization — Shop System

Designing a modular shop architecture that integrates smoothly with live ops and special offers, delivering a clean storefront with clear purchase flows.

Role

Lead UX Designer

Platform

iOS/Android

Timeline

Q3 2024

Team

PM, Dev, Live Ops, Art

Shop system overview showing the unified monetization approach

In designing the Shop for Hungry Shark Primal, we recognized its multiple roles in the gaming experience. The Shop is where players can acquire in-game currencies - coins and gems, gather character shards or fossils for unlocking new sharks, and tap into special offers to unlock a plethora of bundled rewards.

Our challenge was to create a unified monetization system that would serve both immediate player needs and long-term live operations flexibility, while maintaining a clean and intuitive user experience.

Design Principles

Learning from our legacy game (Hungry Shark World) and performing competitive benchmarking against mobile games, I established 6 design principles for our approach with Hungry Shark Primal's Shop.

See Hungry Shark World's Shop case study to see how my design strategy has evolved.

Core Design Principles

Every offer must immediately communicate its value to the player

Information revealed at the right moment to avoid overwhelming players

Offers tailored to player progress and behavior patterns

Clear pricing and no hidden mechanics to build trust

Personalized deals based on player segments and preferences

Built for rapid iteration and seasonal content updates

Modular Shop Architecture

Interchangeable Block Units

I designed a standardized sizing system for Live Operations offers, using predefined grids. This framework helps artists and Live Operations teams efficiently create enticing bundles and combo offers. It simplifies the promo offer bundle creation process, ensures visual coherence, enhances user experience, and allows for more flexible monetization strategies.

The shop is designed to scroll horizontally with navigation shortcuts in the bottom that lets the player snap to whichever subcategory they want. It is built to be live-ops friendly and modular, with block arrays easily substituted by game economists and live ops managers.

Visual Grid System Layout

Interactive representation of the CSS Grid fractional units system (3fr, 2fr, 1fr, 1fr) used for flexible content blocks in the shop architecture.

Large Block

Premium Offers

High-value bundles and exclusive deals that require maximum visual impact

Featured Content

Medium Block

Standard Offers

Regular promotions and currency packs

Core Sales

Small Block

Quick Deal

Fast purchases

Modular architecture block system showing different grid sizes

Modular architecture block system showing different grid sizes

Creating a System for Custom IAP Offers

Exclusive Time Limited Special Offers

The shop scrolls horizontally with navigation shortcuts at the bottom, letting players snap directly to desired subcategories. Built with a modular block system, it allows game economists and live ops managers to seamlessly substitute content arrays for rapid iteration.

Dynamic Offer System

Special promotions deliver personalized value through contextually-targeted offers, empowering live ops managers to craft deals tailored to individual player behavior and progression.

Main shop interface showing horizontal scrolling and navigation

Main shop interface showing horizontal scrolling and navigation

Dynamic Offer System Features

Offers tailored to specific player segments

Offers generated based on current player state

Framework for testing offer effectiveness

Event-based promotions and special offers

Evolution of the Shop Designs

Design Evolution

The interface evolved from structural wireframes prioritizing navigation clarity to an immersive, themed experience. I maintained the core horizontal scrolling and modular architecture while layering rich underwater environments, dynamic promotional content, and sophisticated visual storytelling that reinforces the game's aquatic theme.

Shop wireframe design - Foundation phase

Shop wireframe design - Foundation phase

Shop mid-fidelity design - Refinement phase

Shop mid-fidelity design - Refinement phase

Shop final design - Production phase

Shop final design - Production phase

Shop final polished design - Launch ready

Shop final polished design - Launch ready

Design Outcome

Key Features

Instant Navigation

Horizontal scrolling with snap navigation for instant category access

Modular Architecture

Block system enabling non-technical teams to manage live content

Contextual Promotions

Leveraging player segmentation for personalized offers

Impact

Extensive user testing revealed no usability red flags, with players specifically praising the large graphics and banners for special offers. The system unified complex game mechanics with monetization through clear value propositions and live ops compatibility—establishing a sophisticated hub that enhanced both player engagement and business metrics.

Final design outcome showcasing the complete shop system

Final design outcome showcasing the complete shop system

Business Impact

User Testing

Zero Red Flags

No usability issues found in extensive testing

Player Feedback

Highly Positive

Players praised the visual design and clarity

Live Ops Efficiency

+40% Faster

Content updates by non-technical teams

Content Updates

No Dev Required

Live ops teams can manage independently

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